Privacy Policy for House Clearance Fitzrovia

At House Clearance Fitzrovia, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage our house clearance services. Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

We may collect and process the following types of personal data about you:

Contact Information: Name, address, phone number, and email address.
Personal Identification Information: Date of birth, National Insurance number (if applicable).
Property Information: Details about the property to be cleared, including size, location, and specific requirements.
Payment Information: Credit card details, banking information, and billing addresses.
Communication Records: Records of correspondence between you and our team, including emails, phone calls, and messages.

How We Use Your Information

Your personal information is used for the following purposes:

Service Provision: To arrange and carry out house clearance services as per your requirements.
Communication: To respond to your inquiries, provide updates on services, and send important notifications.
Payment Processing: To process payments for the services rendered.
Legal Compliance: To comply with legal obligations and protect our rights.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual Necessity: Processing is necessary for the performance of a contract with you.
Legal Obligation: Compliance with legal requirements.
Legitimate Interests: For business purposes such as improving our services.

Sharing Your Information

We may share your personal information with third parties under the following circumstances:

Service Providers: Companies that provide services on our behalf, such as payment processors and IT support.
Legal Compliance: Authorities or regulatory bodies when required by law.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

We ensure that any third parties with whom we share your information adhere to appropriate data protection standards.

Data Security

Your personal data is protected through a combination of technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption: Protecting data during transmission and storage.
Access Controls: Restricting access to personal data to authorized personnel only.
Regular Audits: Conducting periodic reviews of our data security practices.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Under data protection laws, you have the following rights regarding your personal data:

Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your personal data under certain conditions.
Right to Restrict Processing: You can request the limitation of processing your data.
Right to Data Portability: You can request the transfer of your data to another service provider.
Right to Object: You can object to the processing of your data for specific purposes.

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our services and personalize your interactions. You can manage your cookie preferences through your browser settings.

Types of Cookies We Use

Essential Cookies: Necessary for the basic functioning of our website.
Analytics Cookies: Help us analyze website performance and user behavior.
Marketing Cookies: Used to deliver relevant advertisements to you.

Third-Party Links

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the revised policy will indicate the date of the latest update.

Effective Date

This Privacy Policy is effective as of April 27, 2024.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.